FAQs

Who can order?

Samtec's online store is currently available for all Samtec associates.

Mobile Enabled

The Samtec Shopify site is mobile enabled and will also work on your smartphones and tablets.

Colors and Sizes

Click on an item to see all the color and size options currently available.

Availability

The Store inventory will be restocked periodically. If an item you want is not available, it will most likely be restocked and available in the near future.

Delivery

Orders placed with Samtec locations as the "Shipping Address" will be processed first. So, if you work at or can pick up your order from a Samtec location, you will receive your order sooner. A Marketing order will be entered and sent to that location with your name in the "Attention to" line.

Orders can be sent to home addresses for those associates that do not work at a Samtec location. All orders will be shipped biweekly. So, please be patient.

Refunds/Returns/Exchanges

There will be NO refunds, returns, or exchanges. If an item or size you order is unavailable, you will not be refunded. That item/size will be sent to you once it's restocked, or you will be contacted to choose another item of equal value. Please remember before you order, ALL SALES ARE FINAL.